Shipping & FAQs

We're here to help. We've compiled a list of the most frequently asked questions for your convenience. If you cannot find an answer to your question below, just get in touch and we'll be happy to help you :)

 


Shipping

Where do you ship to?

We ship to nearly every country in the world

What does shipping cost?

We offer free shipping in the US and Canada on orders over $50. For our international customers, we offer free shipping on orders over $100. 

On all other orders, we offer flat rate shipping:

USA & Canada - $5 flat rate
International - $10 - $30 flat rates (depending on weight)

How long does shipping take?

All orders are shipped via USPS. Please allow 3-5 business days for orders to be processed after your purchase is complete.

Domestic Shipping (within the USA)
5-10 business days

International Shipping (varies by country)
2-5 weeks (customs processing times vary)

I live outside of the USA, will I be charged additional customs fees or import taxes?

Not always, but most likely. Each country has different regulations on how they handle imported goods. We suggest checking out a Duty Calculator to get an estimate of what you will be charged when your package arrives. We do not pre-pay or cover any import fees.

Can I track my order?

Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow for 24hrs for the link to activate. Once the package leaves the US, the tracking links may not update but the package is still on its way.

Orders

Are your prices in USD?

Yes, all our prices are in USD. We recommend checking the current exchange rate to get the best idea of what you’ll be charged in your currency.

What forms of payment do you accept?

We accept major credit cards such as Visa, MasterCard, and American Express. We also accept direct payments through PayPal.

Do you sell Gift Cards?

Not yet, but we hope to offer them soon!

Returns & Exchanges

What is your return policy?

We want you to be 100% satisfied with your purchase. If the item arrives damaged, or there are any issues at all—please contact us so we can make things right.

What if my order is damaged?

In the rare case that your product is damaged, we will ship you out a replacement at no additional cost. All you need to do is send us a photo of the damaged product.

Products

Where are your products made?

We are committed to ensuring all our products produced ethically and with excellence. That's why all our products are printed and produced in the USA

What type of paper do you use?

We use high quality art paper for all our prints. It varies on the print, but they range from 60-90lbs weight (thickness), which gives them a substantial feel in your hand. Most of our prints are printed on bright white paper, with the exception of the 18x24 Screenprint, which is printed on warm white paper

What type of printing process do you use?

Most of our artworks are printed using the Giclée printing method. However, we also print special editions using the screenprinting or letterpress methods.

Miscellaneous

I would like to see your products in my shop. Do you sell wholesale?

We sell to a few boutiques which we screen on a case to case basis. We want to make sure our artwork is a good fit for the companies we work with and that our products are represented well. If you would like more information, please contact us with information about your shop.

Can you create custom artwork for me?

We are truly honored you would ask. However, we are not taking custom commissions at this time. It's something we may offer in the future. You can subscribe to our newsletter or follow us on Instagram if you'd like to be the first to know.